Communication to Boots on the Ground — Sondra Lavoie Part 1 || Client Side Chats

Communication to Boots on the Ground — Sondra Lavoie Part 1 || Client Side Chats

We start the year with a 3 part series with Sondra Lavoie, CSP, ASP, CHST, discussing communication with the boots on the ground. Sondra offers her vast knowledge of experience and skill as a safety professional to share how to bridge the barrier of respect and engagement with people who are at the point of operation. Success in building a positive rapport includes developing the relationship and caring, something the “boots on the ground” can detect very readily. The rewards are great with shared safety engagement and resolution to challenges only they experience and can see. Check out this episode to learn what and how.