“Self-awareness is a leadership responsibility, not a personality quirk.” — Grace Marin, PX Coaching LTD.
There are times when leaders and managers mean well and care for the team; however, their communication style doesn’t resonate with receiving the feedback so needed for the team to thrive. Sighs, ‘shutdown’ tones and preconceived thoughts about the person or a situation results in non-participation. This happens in safety as well. How we handle “complainers”, address input and feedback, multitask in front of others, and overall respond when we see a hazard makes a huge difference for engagement. The question is, what type of leadership communication do you project, and how should you communicate to maximize the benefits of your safety process.
