“Nothing good happens automatically and cannot be left on autopilot.”
– Grace Marin, MSN, MBA, RN, CPXP, founder/president PX Coaching, LTD
The success of a business can rest on the ability to utilize a process repeatedly and efficiently. And while that is good for the business, it can be alienating and negatively affect customer relationships. The same can be said for safety: integrating safety systems within business systems is efficient and safety requires the interaction of the people affected. Efficiency is gained with customer input: the key to success is engagement.