Boretti, Inc.
Friday Quotes
“Be curious, not judgmental”
In business, it is easy to scapegoat clients that aren’t pleased. However, being judgmental can result in missed opportunities that would help improve the process, leading to greater customer satisfaction and retention.
“You can’t reach for anything new if you’re holding onto yesterday’s junk.”
Learning lessons from the past is a great way to prevent making the same mistakes. Holding on to the “failures” of the past to validate what’s wrong, continually find blame, or remain humble is not healthy for a team or organization.
“You can’t be the only one who is right in the room.”
With over 213 million businesses worldwide, the “formula” for success appears to be infinite, yet there are many keys that must be present.
“Don’t be the same, be better.”
Adaptability in business is crucial as the marketplace changes. It is important to keep in mind that what is successful today may be different to be successful tomorrow.
“If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you.”
Learning is a key part in the success of a business, but the learning you may think of is different: it’s learning about your customer and how the business can match or exceed the customers’ wants and needs.
“If you want to lift yourself up, lift up someone else.”
Sometimes it seems like our organizations concentrate only on metrics: numbers for performance, profitability, etc.
“If you rest on your laurels, you’ll get a thorn in your butt!”
Success is more than believing you made it: maintaining success takes continual work and flexibility.
“Forget past mistakes. Forget failures. Forget everything except what you’re going to do now and do it.”
Success in any endeavor usually comes with failures upon which it is built. The key to success is not putting too much energy into the past; rather, spending energy in doing the things that make for success.
“I love building relationships with people, looking them in the eye, and shaking their hands because I’m here to be a partner in safety and I’m not your enemy.”
Many times people figure it’s what they know that leads to success within business and as a safety professional.
“Nothing good happens automatically and cannot be left on autopilot.”
The success of a business can rest on the ability to utilize a process repeatedly and efficiently.