“The day you are not solving problems or are not up to your butt in problems is probably a day you are no longer leading.”– Colin Powell
I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. Twenty-six times I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.
Organizations, like people, are not infallible. To succeed requires diligence and, in some cases, grit. Safety integrated into the organization requires understanding the end user and how it will be used. Misses will happen: improve from each one.