“Get Closer Than Ever To Your Customers”

May 4, 2018 | Friday Quotes

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”

-Steve Jobs

Keys to success in business remain the same: developing and keeping loyalty. In safety, we do that by getting to know our customers: there is no better way than to anticipate needs, create services that satisfy those needs, and go the extra mile to deliver beyond the customer’s expectations. Simple things such as (but not limited to) developing tools that enhance what they are doing for the company, not just safety, and education to help them be better at their jobs makes all the difference. Integration of safety into business makes for a foundation of success by leading to what is needed before it’s known.

#safetythatworks

Post by James Boretti, President/CEO of Boretti, Inc.

Recent Quotes

I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. Twenty-six times I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.

I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. Twenty-six times I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.

Organizations, like people, are not infallible. To succeed requires diligence and, in some cases, grit. Safety integrated into the organization requires understanding the end user and how it will be used. Misses will happen: improve from each one.

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