It is so easy to believe businesses are all about finance when looking from the outside. And that does make sense: after all, businesses can only survive and thrive with recurring sources of finance.
Leaders who start and sustain their businesses tend to have one thing in common: passion. Usually born of happiness, passion can transmit to customers as caring, which provides a positive interaction and results in retention.
The biggest investment a business has is its human assets: in many ways, it’s also its biggest expense. But without the right people in the right place, a business can’t survive, let alone thrive.
The typical view of owning a business is being able to set your own time for completing work. But the reality is time is that of the customer coupled with the stress of ensuring the next check can cover all bills.
The notion that business leaders are all about money is misplaced. The same can be said about safety leaders being all about compliance.