“Whenever you see a successful business, someone once made a courageous decision.”
There is no straight line to business success just as there is no straight line to safety success.
Grace Marin Series Ep.3 – Resilience
Grace discusses Social Play, building strength for challenges, psychological safety, and leading with compassion as part of the main focus: Resilience.
“Customer service is not a department, it’s everyone’s job.”
How our customers experience us will determine the success we achieve.
Grace Marin Series Ep.2 – Leaders Rounding on Staff
Grace provides us with questions to ask staff during one-on-one meetings that will help guide them, assist them, and build a better relationship.
“My only competitor is the person I was yesterday.”
We all face challenges, and as Safety Professionals know, each day presents different situations (it’s why we like the profession).