“If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you.”
– Zig Ziglar
Learning is a key part in the success of a business, but the learning you may think of is different: it’s learning about your customer and how the business can match or exceed the customers’ wants and needs. Successful organizations are very good about learning, just as are successful safety processes. Safety professionals know that understanding their customers’ wants and needs leads to delivery of a process that’s works as part of the organizational system, is easy to implement, and can be measured to contribute to the organization’s success. Keep on learning because your customers wants and needs are ever changing.
