“Forget Not About Your Customers”

Apr 20, 2018 | Friday Quotes

“Forget about your competitors, just focus on your customers.”

-Jack Ma, Founder of Alibaba Group

Whether you’re a safety professional in a company or a consultant, you have customers. Providing good service helps our customers own the safety process. Customer service is about providing a good experience driving towards a result. It takes diligence and a willingness to reach out even when it feels like no one is paying attention or cares. It is a form of leadership: servant leadership: wanting to serve first then making a conscious choice that aspires you to lead.

#safetythatworks

Recent Quotes

Site Safety Manager and Support

We provide safety management support at your site/location using experienced, safety professionals for proven results

  • Site safety support when you need us
  • Site safety audits, hazard assessments and remediation
  • Special project support (LOBO, machine guarding, program development, etc.)

Safety Training

Applied skills and safety training for positive results.

  • Competent Person Level Training (English and Spanish)
  • Equipment Training (Aerial lifts, Forklifts, Harvesters, Tractors, etc.)
  • New Employee Orientations
  • Seasonal Training (ergonomics, pesticide, heat, harvest equipment, etc.

Safety Programs

Replicate your efforts by creating safety programs that provide consistency and lead to success.

  • Employee Policy and Procedures (P&P’s)
  • Written compliance programs (including but not limited to)
    • Confined Space Entry
    • Emergency Action Plans
    • Hazard Communication
    • Injury & Illness Prevention Programs (IIPP)
    • Lockout/Tagout
    • Workplace Violence Prevention

Safety Management Systems (SMS)

Systematic approach to managing risk and improving organizational performance

  • Regulatory compliance gap assessments
  • System design and implementation
  • Safety performance metrics

Risk Assessment & Analysis

  • Focus safety strategy as a measurable part of your business process
  • Risk management planning
  • Onsite Safety Assessments

Product Safety

  • Restricted Substances Lists (RSL), test requirements, vendor agreements, consumer product safety gap analysis, recall protocols, etc.

Mock Inspections and Appeal Preparation & Representation

  • Assistance with compliance and response documentation
  • Citation assistance and appeals support
  • On-site support during OSHA inspections and informal conference

ISO 14001 / 45001 Program Development, Training and Consultation

  • ISO 14001 is the internationally recognized standard for environmental management systems (EMS)
  • ISO 45001 provides an internationally-recognized framework for managing occupational health and safety risks

Industrial Hygiene

Our industrial hygiene services are designed to identify hazard sources and offer practical mitigation strategies.

  • Services include but are not limited to:
    • Air Monitoring Survey – measurement of airborne levels
    • Ionizing/Non-ionizing Radiation Survey – potential exposure assessments
    • Microbial (Mold) Survey – assessments of presence of mold
    • Noise Survey – measurement of noise exposure

Ergonomics

Our goal is to offer practical strategies for identifying risk factors and correcting ergonomic deficiencies, and then help you develop processes to prevent work-related musculoskeletal disorders (WMSDs).

  • Ergonomic Assessments
  • Industrial Workstation
  • Office Workstation
  • Ongoing assessment and evaluation
  • Program development and implementation
  • Training

Environmental

  • Advanced Best Management Practice (BMP) Development
  • California Environmental Reporting System (CERs)
  • Hazardous Materials Business Plan (HMBPs)
  • Hazardous Materials Operations and Emergency Response (HAZWOPER)
  • Spill Prevention Control and Countermeasure (SPCC) - Tier 1 Plan Submittals

Business Continuity Planning

Minimize and eliminate business interruption risks, keeping your business healthy and operational when faced with a crisis or disruption.

  • Disaster Recovery
  • Emergency Action Planning

Agricultural Services (Sustainable Ag)

  • ResponsibleAg Certification
    • ResponsibleAg is an industry-led initiative committed to helping agribusinesses properly store and handle farm input supplies. The program helps members ensure they are compliant with environmental, health, safety, and security regulations to keep employees, customers, and our communities safe.
  • Agricultural Safety Programs and Safety Management Systems
  • CA Accidental Release Prevention
  • FDA - Audits & Food Security Plans
  • Field Operation, Harvest Training, and Inspections
  • ISO Certification (45001 & 14001)
  • Pesticide, Fertilizer, Farm & Grain Storage Inspections
  • Written Pesticide Program Development and Annual Pesticide Training