We’re back on #ClientSideChats with Ann Lindsey! She presents an experience where an Energy-Based Observation and an approach of genuine concern for safety led to a moment of coaching rather than telling. Ann shares how she found safety success when observations and discussions are framed around energy.
Bottleneck with Communication from C-Suite to Field — Sondra Lavoie Part 2 || Client Side Chats
Join James as he continues his chat with Sondra Lavoie, CSP, ASP, CHST, in part 2 of this 3 part series. In this episode, we discuss the bottlenecks that occur between the C-Suite and our teams in the field. Sondra discusses how we as safety professionals can be the conduit to overcome bottlenecks and get everyone onto the same page using safety. It involves more than statements and edicts: it involves effective and efficient engagement to develop respect and trust. Check out this episode to learn about applied successes and outcomes.