Reality of Working in Business – Gabe Encarnacion || Client Side Chats

Join James as he continues his chat with Sondra Lavoie, CSP, ASP, CHST, in part 2 of this 3 part series. In this episode, we discuss the bottlenecks that occur between the C-Suite and our teams in the field. Sondra discusses how we as safety professionals can be the conduit to overcome bottlenecks and get everyone onto the same page using safety. It involves more than statements and edicts: it involves effective and efficient engagement to develop respect and trust. Check out this episode to learn about applied successes and outcomes.

We start the year with a 3 part series with Sondra Lavoie, CSP, ASP, CHST, discussing communication with the boots on the ground. Sondra offers her vast knowledge of experience and skill as a safety professional to share how to bridge the barrier of respect and engagement with people who are at the point of operation. Success in building a positive rapport includes developing the relationship and caring, something the “boots on the ground” can detect very readily. The rewards are great with shared safety engagement and resolution to challenges only they experience and can see. Check out this episode to learn what and how.

James Boretti, CSP, President / CEO of Boretti, Inc. offers new year’s greetings and a hint at what to expect in Client Side Chats in 2024.