“Being positive in a negative situation is not naive. Its leadership.”
Business experiences are designed to be positive: it’s what gets the customer to come back. In safety, we tend to have to overcome the stereotype of unpleasant experiences, thereby setting up a disincentive to want to come back. However, in trying times such as we’re experiencing, the value of safety is high and provides us with the opportunity to change the experience for our customers. Use your safety leadership skills to walk your organization to success, safely.