To be respected, we have to do respectful things.
Business is all about relationships. Regardless of the organization you work for provides a product or service, relationships with customers make the difference. Success in safety is predicated on relationships. If your customers have a great relationship with you, it’s amazing how much success you can experience.
To succeed in business requires tenacity and diligence. Success depends upon understanding the market and delivering the wants and needs in a manner that engages and increases uptake.
In business, access barriers, process challenges, capacity and resources are constant when adapting to market wants and needs.
Successful organizations consider the input and feedback from their customers as valuable: it is what helps them change and remain relevant in the marketplace.