“The time is always right to do what is right.” — Dr. Martin Luther King, Jr.
The temptation to just get things done many times creates the challenge of doing it at the cost of right. Sometimes the risk is minimal, but as safety professionals know, in safety the risk can be great. Consequences to risk are weighed based upon the outcome reward, yet when no one is looking and the safe way is decided upon, then it’s right.
To succeed in business requires tenacity and diligence. Success depends upon understanding the market and delivering the wants and needs in a manner that engages and increases uptake.
In business, access barriers, process challenges, capacity and resources are constant when adapting to market wants and needs.
Successful organizations consider the input and feedback from their customers as valuable: it is what helps them change and remain relevant in the marketplace.