“People fail because of the way they succeed.” – Ron Gantt, HSE Director – Americas at Yondr Group
Things move along smoothly until they don’t: why is this? A strategy that most of the time is successful is used in an inappropriate situation. This can be reflected in the parallel of safety and business, both with possible catastrophic results. Each situation has to be assessed for what it is since a strategy might need to be changed for a more positive outcome.
To succeed in business requires tenacity and diligence. Success depends upon understanding the market and delivering the wants and needs in a manner that engages and increases uptake.
In business, access barriers, process challenges, capacity and resources are constant when adapting to market wants and needs.
Successful organizations consider the input and feedback from their customers as valuable: it is what helps them change and remain relevant in the marketplace.