“Incidents are unanticipated financial and human costs, not unplanned events.”
– James Boretti, CSP
Businesses don’t intentionally plan to have incidents, but they do plan for recovery from emergency events. Each incident presents an opportunity to learn, and if done right, the learning results in applied changes that lead to long-term planned efficiency. Safety professionals do more than protect an organization from regulatory risk, they protect the most important assets: human resources and money.
