“If it’s ooey and gooey and not yours, don’t touch it (or inhale it, or let it land in your mouth).”– JT Parnell, Director of Service Operations
You don’t lead by hitting people over the head – that’s assault, not leadership.
For businesses to thrive, sometimes leaders need to make tough decisions. But tough does not mean tearing someone down; rather, it’s being firm while maintaining dignity.