In this #ClientSideChats, we are following up with our first guest at the start of this series, EHS Manager for Betts Co., Mark Patton! Last month, Betts Co. was featured on Mike Brewer’s (host of Wheeler Dealers) World of Cars that first aired on August 5, 2020. Today, James speaks with Mark about what has happened since their last discussion; how business is picking up again, what new safety behaviors have stuck, how they are staying safe with the increasing number of returning employees, and how Mark is focusing on proactive planning.
Communication to Boots on the Ground — Sondra Lavoie Part 1 || Client Side Chats
We start the year with a 3 part series with Sondra Lavoie, CSP, ASP, CHST, discussing communication with the boots on the ground. Sondra offers her vast knowledge of experience and skill as a safety professional to share how to bridge the barrier of respect and engagement with people who are at the point of operation. Success in building a positive rapport includes developing the relationship and caring, something the “boots on the ground” can detect very readily. The rewards are great with shared safety engagement and resolution to challenges only they experience and can see. Check out this episode to learn what and how.
