“A successful business requires one simple thing: passion.”
– Teresa Collins
Business is a relationship and customers can tell. Safety professionals understand the need to go beyond the “price” of their safety endeavors and management systems. With no engagement in the organization, safety becomes an obedient transaction. Passion for safety is enthusiastic caring; without it safety doesn’t thrive.
To succeed in business requires tenacity and diligence. Success depends upon understanding the market and delivering the wants and needs in a manner that engages and increases uptake.
In business, access barriers, process challenges, capacity and resources are constant when adapting to market wants and needs.
Successful organizations consider the input and feedback from their customers as valuable: it is what helps them change and remain relevant in the marketplace.