Following up to Part 1 of Ann Lindsey’s #ClientSideChat, we hear more interactions Ann has had where positive change was made. Through Ann’s accounts, we see that behaviors can change once the reason/hazard behind is recognized.
Energy-Based Observations – Ann Lindsey, CSP || Client Side Chats
Ann presents an experience where an Energy-Based Observation and an approach of genuine concern for safety led to a moment of coaching rather than telling.
